Build Training That Changes Performance, Not Just Attendance
Training should help people do their jobs correctly. Attendance and completion records are useful, but you also need to see whether employees can apply what they learned.
Professional Training
How to Build a Professional Training Program From Existing Expertise
Your business may already have the knowledge needed to build a useful training program. The work is to capture it clearly, organize it, and give people a chance to practice.
Online Training vs. Live Instruction: When to Use Each
Choose online or live training based on what people need to learn. Consider the size of the group, scheduling, access to support, and how much practice or discussion the topic requires.
The Business Case for Role-Based Training Paths
Employees need training that matches their responsibilities. A role-based training plan helps new staff learn the essentials and gives experienced staff a clear path to additional responsibilities.
Why Standard Operating Procedures and Training Must Stay Aligned
Employees need the same instructions in training and in the written procedure. When those instructions conflict, people have to guess which one to follow.